What percentage of Durham's 9-1-1 calls were non-violent?

• A. 75 percent
• B. 12.3 percent
• C. 98.7 percent
• D. 60 percent

Answer: (C)

Understanding how 9-1-1 calls break down into violent and non-violent categories is being tested. The figure shows that the vast majority—98.7%—of Durham's 9-1-1 calls are non-violent. This means only about 1.3% are violent. Such a distribution indicates that most calls are for medical or other non-crime emergencies rather than violent incidents. For public health planning and emergency response, this highlights the importance of robust medical dispatch capabilities, rapid triage for non-violent emergencies, and appropriate resource allocation toward non-violent response, while still keeping capacity to address the smaller share of violent events. The other percentages would imply larger shares of violent or non-violent calls than the data show, so they don’t fit the observed pattern.